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crmdesk/deploy/freeswitch/conf/ivr_menus/demo_ivr.xml
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2026-09-19 16:35:35 +08:00

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XML

<include>
<!-- demo IVR setup -->
<!-- demo IVR, Main Menu -->
<menu name="demo_ivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
confirm-macro=""
confirm-key=""
tts-engine="flite"
tts-voice="rms"
confirm-attempts="3"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4">
<!-- The following are the definitions for the digits the user dials -->
<!-- Digit 1 transfer caller to the public FreeSWITCH conference -->
<entry action="menu-exec-app" digits="1"
param="bridge sofia/$${domain}/888@conference.freeswitch.org" />
<entry action="menu-exec-app" digits="2" param="transfer 9196 XML default" /> <!-- FS echo -->
<entry action="menu-exec-app" digits="3" param="transfer 9664 XML default" /> <!-- MOH -->
<entry action="menu-exec-app" digits="4" param="transfer 9191 XML default" /> <!-- ClueCon -->
<entry action="menu-exec-app" digits="5" param="transfer 1234*256 enum" /> <!-- Screaming monkeys -->
<entry action="menu-sub" digits="6" param="demo_ivr_submenu" /> <!-- demo sub menu -->
<!-- Using a regex in the digits tag lets you define a dial pattern for the caller
You may define multiple regexes if you need a different pattern for some reason -->
<entry action="menu-exec-app" digits="/^(10[01][0-9])$/" param="transfer $1 XML features" />
<entry action="menu-top" digits="9" /> <!-- Repeat this menu -->
</menu>
<!-- Demo IVR, Sub Menu -->
<menu name="demo_ivr_submenu"
greet-long="phrase:demo_ivr_sub_menu"
greet-short="phrase:demo_ivr_sub_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
timeout="15000"
max-failures="3"
max-timeouts="3">
<!-- The demo IVR sub menu prompt basically just says, "press star to return to previous
menu..." -->
<entry action="menu-top" digits="*" />
</menu>
<!-- TTS sample; non-functional but it demonstrates say: and TTS -->
<!--
<menu name="demo3"
greet-long="say:Press 1 to join the conference, Press 2 to join the other conference"
greet-short="say:Press 1 to join the conference, Press 2 to join the other conference"
invalid-sound="say:invalid extension"
exit-sound="say:exit sound"
timeout ="15000"
max-failures="3">
<entry action="menu-exit" digits="*"/>
<entry action="menu-play-sound" digits="1" param="say:You pressed 1"/>
<entry action="menu-exec-app" digits="2" param="transfert 1000 XML default"/>
<entry action="menu-exec-app" digits="3" param="transfert 1001 XML default"/>
</menu>
-->
</include>